Improvements We Have Made!

We’d like to extend a big thank you to all of our patients that recently took part in our Patient Feedback Survey.
We love getting your feedback and have been able to take some of your suggestions on board to make some improvements to our clinic!

Some of our improvements are:

–  We’ve added a new protocol for our receptionists to call you up if your doctor is running more than half an hour behind.
– Text message reminders now sent for all appointments with our Chronic Disease and Diabetic Education Nurses.
– Online booking now available through both Hot Doc and Health Engine.

Don’t forget, you can always leave feedback during your visit to the practice by asking reception for a Suggestion/Complaints form.